Service and Warranty

The following information will help facilitate a successful relationship with your practice and will help you achieve optimal results for your patients.

Warranty

Dental Sleep Lab warrants all new oral appliances to be free from defects in materials and workmanship for a period of 3 years from the date of invoice.
Dental Sleep Lab cannot guarantee that the given oral appliance will be efficacious in the treatment of snoring, obstructive sleep apnea or bruxism.
Appliances are covered only for in-mouth breakages.
Repairs not covered under warranty include, but are not limited to: reset bites, subsequent restorative work, wing repair, device modifications made by non Dental Sleep Lab technicians and other damage not caused by manufacturing defects.
Warranty work may only be carried out by Dental Sleep Lab.

Sending Cases

Call Dental Sleep Lab on 1300 554 907 to arrange a pick up. If you have sent a case by your own means, please call or email us so that we know to expect your case.

Bite Registration

For optimal results please provide a bite registration for every case to ensure minimal adjustments at the insertion visit.

Mandibular Advancement Splints

A bite registration at a selected mandibular protrusion is best achieved with the use of the George Gauge.

Occlusal Splints

In addition to a silicon registration, a Leaf Gauge can be used to provide a registration at an open vertical.